We Make the Difference
We believe that your ideas are a source of inspiration and innovation
We invite you to contribute by proposing initiatives and events focused on social responsibility, strengthening our department’s positive role in serving the community and reflecting our shared values.
Whether your ideas relate to education, the environment, health, or any other field that supports the community, we look forward to
your creativity!
Digital Participation
The Department of Ports and Customs places great importance on involving all segments of society in the decision-making process by creating an interactive environment through easy and innovative channels. This has a significant impact on achieving the department’s objectives, based on the national digital participation guide. The department has provided a range of electronic communication channels for customers to gather their opinions and development suggestions, which contribute to enhancing customer satisfaction and improving the quality of service delivery.
Digital Participation objectives
• Enhance effective communication with all segments of society by monitoring their opinions and expectations.
• Promote transparency in disseminating the results of studies and opinion polls. .
• Define regulations related to all content published across digital channels.
• Organize the use of digital participation tools responsibly and securely.
• Empower individuals with disabilities to engage in digital participation.
Supervision Policy
The Department of Ports and Customs welcomes your feedback and comments through the digital participation platform and social media channels. Your inputs are highly valued, and we will take them into consideration for the enhancement and improvement of our services.
It is important to note that the Department of Ports and Customs reserves the right to prevent the appearance of any content that may include the following topics
• Source of security or privacy threat.
• Contains inappropriate language.
• Violates the privacy of others or harms them.
• Contravenes local laws.
• Inappropriate, obscene, or defamatory.
• Includes unwanted messages or for promotional purposes.
• Biased towards any part of the community based on race, colour, nationality, religion, or status, etc.
• Involves collective or political discussions.
• Contains a breach of intellectual property rights.
• Non-compliance with this policy may result in the blocking of participation.
