Privacy Policy of Ajman Ports and Customs Department
Introduction
We are committed to protecting your personal data and ensuring your privacy while browsing our website, apcd.ae This policy outlines how we collect, use, share, and process data in accordance with globally recognized best practices in data protection.
Automatic Information Collection
When you visit our website or app, the following data is automatically collected for performance analysis and experience enhancement purposes:
- IP Address: To generally determine the user’s geographical location, not for personal identification.
- Browser and Device Type: To customize the user experience based on the device and browser used.
- Accessed Pages: To analyze site activities and improve content.
- Time and Date: To analyze site usage timing and provide relevant improvements.
- Transparency: This data is used solely for statistical purposes and performance analysis and is not used to identify users or for commercial purposes.
Collection and Processing of Personal Information
When you provide your personal information such as name, email, and phone number (e.g., during service registration), we ensure the protection of this data in accordance with applicable laws and regulations.
Transparency: The collected information is used only for service provision and improving user experience and will not be sold or shared with third parties for marketing purposes. Personal data is used for the following purposes: registration), we ensure the protection of this data in accordance with applicable laws and regulations.
- To facilitate login to services.
- To improve the service based on user preferences.
- To provide updates on transaction and service statuses.
User Rights
We aim to empower users to have full control over their personal data. Therefore, users have the following rights:
- Right to Access: Users have the right to request a copy of their personal data that has been collected and processed.
- Right to Rectification: Users can request the correction of any inaccurate personal data or update it.
- Right to Erasure: Users have the right to request the deletion of their personal data if it is no longer needed for service provision.
- Right to Restrict Processing: Users can request to restrict the processing of their personal data under certain circumstances.
- Right to Withdraw Consent: Users have the right to withdraw their consent for the use of their personal data at any time, if processing is based on consent.
Cookies
We use cookies to enhance your experience and tailor content to your interests. Cookies help us:
- Improve Performance: Provide a smoother and faster navigation experience.
- Customization: Tailor content and offers based on previous user activities.
- Data Analysis: Analyze how the site is used to improve our services.
- Transparency: You can control your cookie settings through your browser, noting that disabling cookies may affect user experience and some functionalities.
Data Storage and Security
We are committed to protecting your data using the best security techniques, including:
- Encryption: We use advanced encryption techniques to protect your data during transmission and storage.
- Access Control Procedures: Access to your personal data is limited to authorized personnel only.
- Protection Against Breaches: We continuously monitor our systems to ensure data is protected from cyber threats or unauthorized attacks.
Data Storage and Retention Period Management
Your personal data is retained only for the period necessary to provide the service you requested or for legal and regulatory purposes.
- Transparency: Once the purpose for using your data has been fulfilled, we will delete or anonymize it to ensure your privacy fully.
Legal Compliance
We are committed to complying with all applicable laws and regulations, including:
- UAE Laws: We adhere to the laws related to data protection and privacy in the United Arab Emirates.
Data Sharing
We will not share your personal data with any third parties without your prior consent, except in the following cases:
- Legal Compliance: If there is a legal or regulatory need to share the data.
- External Service Providers: We may use external service providers to perform certain functions on our behalf (e.g., payment processors), ensuring full compliance with privacy policies and security standards.
Payment Policy and Security of Financial Transactions
When making any payments on our website or app, we ensure full security through:
- Encrypted Connection (SSL): We use the SSL protocol to secure all financial transactions.
- No Storage of Payment Data: We do not retain any sensitive data related to your payment cards after the transaction is completed.
External Links
The site may contain links to other websites. We are not responsible for the privacy policies or practices of those sites. We recommend reviewing the privacy policies of external sites before providing any personal information.
Updates to the Privacy Policy
We may update this privacy policy from time to time to reflect changes in systems or technology. You will be notified of any significant changes via email or site notice. We encourage you to visit this page periodically for updates.
Contact Us
If you have any questions about this privacy policy or how your personal data is processed, please feel free to contact us via email: info@apcd.ae.
